FAQ

 

Will this straightener damage my hair?

All Bossie girls know that applying too much heat to your hair can have damaging effect. However, our negative ion technology prevents hair from drying by generating moisture-locking ions.  The infrared heat penetrates the hair cuticle by heating the hair from the inside out and trapping hairs natural moisture, resulting in a smooth and shiny finish.

Our adjustable temperature settings provide a personalized styling experience by adjusting to your hairs need. Great for natural, thick, color treated, fine damage prone hair.

Our floating plates also work to reduce breakage. 

Will it work with my hair type?

Yes! The adjustable temperature setting allows for a personalized experience that can cater to the needs of all hair types. 

Will it curl my hair?

Yes! You start as if you were going to straighten your hair by clamping a small piece of hair between the two plates. But then, before you drag the iron down you rotate it 180 degrees and then drag. The slower you drag the iron, the tighter the curl.This will result in bouncy shiny curls! So easy! 

Does it have adjustable temp?

Yes! Our iron can adjust all the way up to 450 degrees!

How often should I clean my flat iron?

We recommend cleaning it after every use as product can build up on the flat iron causing it to be less effective.

Before cleaning make sure your flat iron is completely cool and unplugged! Then get a few cotton balls and dip them in rubbing alcohol and gently swab them to clean the plates. When you are done wipe down the entire flat iron with a cloth. Voilá! Good as new! :)

 Is it dual voltage?

Yes, it is! We want you to be able to use your flat iron wherever you go.

Is there a swivel cord?

Obvi! You gotta have freedom of movement to be able to create your best looks!

WARRANTY 

Do your products come with a warranty?

Yes! There is a two year warranty. But, you won’t need it! We have worked tirelessly to create a product that will work for you. Your satisfaction is the most important thing to us, so we guarantee it!

In the unlikely event that your straightener has a manufacturer defect there is a 2-year warranty! To make it even better for the whole first year, we will cover the shipping & handling cost should you need to utilize the warranty! You’re welcome.

Email us: lila@bossiebeauty.com to claim your warranty. 

 

SHIPPING

How long until my order ships?

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship.

How much do you charge for shipping?

FREE, is our middle name! (not really) Enjoy free ground shipping on all orders. 

What shipping provider do use?

Why hasn’t anyone invented teleportation yet?? For now ground shipping UPS and USPS will have to do!

 

RETURN POLICY

What is your return policy?

Your happiness is our main mission! So, if you are not satisfied you have 60 days to get a full refund! That is how confident we are that you will love our product! Satisfaction is guaranteed… that’s more than your ex can say ;)